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Milestones
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Jun 1989
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BEO - Banquet Event Order program created for the Atlanta Hilton & Towers, and
Airport Hilton
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Jul 1989
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Embassy Suites Hotels contracts with CIA to develop Business Plan Software
(BPLAN). The program provides a means of completing a series of on
screen forms, which can easily be edited, eliminating the problems that existed
with pre-printed forms that were fed into a typewriter. The program also
calculated any necessary values, eliminating math errors.
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Jan 1990
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CIA creates PAL a daily tracking and forecasting program for use by Embassy
Suites Florida District
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Mar 1990
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Implemented first CAD based Room Layout program for Atlanta Hilton and Towers
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Jun 1990
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Computerized the Hilton Trace System for Hilton Eastern Region hotels
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Jul 1990
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CIA interfaces BPLAN to Embassy Suites accounting software and HLBS (budget
system). Historical and budget values are now automatically entered
into the Business Plan, and always synchronized.
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Sep 1990
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Hotel Nikko Atlanta contracts with CIA to develop PM software
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Sep 1990
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Hotel Nikko Atlanta licenses CIA's Sales and Catering software suite
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Oct 1990
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CIA develops Group Guestroom Diary component for its Catering Suite, adding
Group Room tracking and contracts
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Feb 1991
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Added Daily / 10 day reporting capability to Catering applications
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Jan 1992
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Embassy Suites contracts with CIA to develop 5 for 50, a software application
designed to track frequent stay guests
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Jun 1992
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Windsor Hospitality contracts with CIA to provide software and services in
completing property budgets
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Jun 1992
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Embassy Suites Hotels contracts for the development of DREV Segment by Day
budget software. DREV was designed to provide a day by day, market
segment, guest rooms budget. Among its early features were an automated import
of history from PROMUS accounting software, trending analysis reports, and the
ability to change segment/day patterns from one central point.
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Jun 1992
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CIA develops Daily Flash Report software for use at Embassy Suites Hotels.
A progression of the early PAL program, this application imports values from
the Embassy Suites PMS and produces a daily management recap of revenue and
statistics.
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Aug 1992
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CIA develops Account Volume tracking software for Embassy Suites. This
technology is then added to the Sales and Catering suite, adding preferred
account and contact tracking, as well as group consumption.
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May 1993
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Computerized Doubletree's Goldleaf program for the Doubletree Atlanta Perimeter
Hotel
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Jun 1993
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CIA sales and catering software in use at 20 properties
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Aug 1993
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Davidson Hotel Company contracts with CIA to develop MMRECAP - a computerized
Month End Managers Report that standardizes month end reports, regardless of
brand or systems used
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Sep 1993
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Davidson Hotel Company contracts to use CIA's DREV and Business Plan Software
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Sep 1993
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Davidson Hotel Company contracts with CIA to develop Labor and Line Item Expense
Budget models, to use with DREV and BPLAN software
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Sep 1993
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Crown Sterling Suites contracts to use CIA budget software
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Dec 1993
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CIA computerizes Hilton Catering Forecast for Southeast region hotels, adding
PACE, Productivity, Lost Business, and other reports to its Sales and Catering
Suite of programs
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Jan 1994
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Davidson contracts with CIA to add complete accounting journal functionality to
its Daily Flash software, resulting in the computerized Green Sheet
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Feb 1994
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Doubletree Concourse hotel in Atlanta contracts with CIA to develop an add-on
banquet check module to the Sales and Catering suite of programs
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Feb 1994
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CIA's Banquet software suite is made a standard at Hilton hotels through out the
Southeast region
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Feb 1994
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Crown Sterling licenses CIA's computerized daily reporting software under the
name DSTAT
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Jun 1994
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Hilton IT officially recognizes CIA as a recommended vendor
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Jun 1994
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CIA interfaces DSTAT to Landmark property management system for Crown Sterling
Suites
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Jul 1994
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Davidson contracts with CIA to add Food and Beverage Revenue model to its Budget
Suite of programs
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Aug 1994
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CIA budget suite is completed
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Aug 1994
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John Q Hammons Hotels contracts to use CIA budget software
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Feb 1995
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John Q Hammons Hotels licenses CIA's DSTAT software
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Mar 1995
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CIA develops Group Booking Register (GBR) for producing Sales and Catering Pace
and Productivity reports with a minimum of input
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Aug 1995
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Dimension Development contracts with CIA to use BPLAN
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Oct 1995
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Enterprise Hotels of Orlando contracts with CIA for budget software
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Mar 1996
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Windsor Hospitality contracts with CIA for BPLAN
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Mar 1996
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CIA develops FRED - a detailed forecasting application for Davidson
Hotel Company
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Jun 1996
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CIA Sales and Catering software in use at 50 hotels
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Jul 1996
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Dimension Development licenses CIA's DREV software
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Jun 1997
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Amerisuites contracts with CIA to develop Business Plan for new hotels
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Jul 1997
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Highpointe Hotels contracts with CIA for BPLAN
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Sep 1997
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Amerisuites contracts with CIA to develop AQR
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Oct 1997
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CIA develops ASAP - an automated sales action plan for Davidson
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Dec 1997
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Davidson contracts with CIA to develop windows version of its budget software
programs
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Mar 1998
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John Q. Hammons Hotels contracts with CIA to develop windows versions of its
budget software programs
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Jun 1998
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Dimension Development licenses ASAP
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Apr 1999
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PROMUS approves CIA's Sales and Catering software suite (now marketed under the
name CAST) for installation on System 21 hardware
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May 1999
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Felcor and PROMUS purchase CIA's PM Preventative Maintenance software for 82
hotels
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Nov 1999
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CIA introduces a windows based version of CAST, a complete Sales and Catering
software program. Licenses 15 properties in its first 10 months
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Nov 1999
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CIA introduces Fast Track, a windows based Sales system designed for extended
stay and limited service brands. Licenses 12 properties in its first 7 months
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Nov 1999
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Marcus Hotels and Resorts contracts with CIA to use DSTAT
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Nov 1999
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The Camberley Hotel Company contracts to use CIA's DSTAT
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Dec 1999
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John Q Hammons licenses CIA's FRED forecasting system
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Mar 2000
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Cape Cod Hospitality licenses CIA's DSTAT software
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Jan 2000
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CIA's Preventative Maintenance software in use at over 90 hotels
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June 2002
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Carlson Hotels Worldwide select CIA as their budget and forecast system supplier.
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Sep 2003
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FelCor Lodging Trust installs Hotel-PM software at 140 hotels.
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Nov 2003
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Windsor Capital Group contracts with CIA to implement Hotel-PM at all their managed properties.
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Jul 2004
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Budgeting and forecasting system by CIA provided to the Sanibel Hotel and Resort in Fort Myers, FL.
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Feb 2004
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CIA contracts with Bradford Suites to setup Hotel-PM company wide.
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June 2004
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CIA completes the first integrated Preventative Maintenance reporting system available thorugh the Internet.
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